Frequently Asked Questions
When do i recieve my order?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
I now see the longer delivery time of (a part of) my order. How can I cancel it?
Delivery times vary by product. Estimated timeframes are shown at checkout.
When will I receive the invoice for my order?
Yes. Please see our returns policy for full details on eligibility and timeframes.